Search found 7 matches

by stephbreck
Thu Jun 09, 2016 8:56 am
Forum: Issue Reporting [Baseball]
Topic: Stats datas missing
Replies: 29
Views: 23118

Re: Stats datas missing

Thank you for all that info. Unfortunately I had 32 games that had not been exported, and wouldn't export when I tried. Support was able to recover all the data and I have imported everything. All stats are back! I promptly exported and will do so again every game day! Thanks again for your help. St...
by stephbreck
Tue Jun 07, 2016 8:16 pm
Forum: Issue Reporting [Baseball]
Topic: Stats datas missing
Replies: 29
Views: 23118

Re: Stats datas missing

I sent an email and am hopefully on the way to a fix! Thanks again.
by stephbreck
Tue Jun 07, 2016 8:14 pm
Forum: Issue Reporting [Baseball]
Topic: Stats datas missing
Replies: 29
Views: 23118

Re: Stats datas missing

Thank you so much for all the info. I appreciate it! (I did try recalc, no luck)
by stephbreck
Tue Jun 07, 2016 8:53 am
Forum: Issue Reporting [Baseball]
Topic: Stats datas missing
Replies: 29
Views: 23118

Re: Stats datas missing

I understand export is not done by team and player. I am on the main page, hitting Options, then the export button on the bottom left. It says Unsuccessful xport failed, please try again. All stats are gone, whether I look in team manager>select team>team stats or if I go to game manager>select game...
by stephbreck
Mon Jun 06, 2016 6:39 pm
Forum: Issue Reporting [Baseball]
Topic: Stats datas missing
Replies: 29
Views: 23118

Re: Stats datas missing

I'm unable to export, it keeps failing. Every game, every team, every player, and all stats for every player is gone, it was all there last week when I sent stats to the coach. Games are still there with scores and scorecards, but nothing else. I'll pm the info. Thanks.
by stephbreck
Sun Jun 05, 2016 8:39 pm
Forum: Issue Reporting [Baseball]
Topic: Stats datas missing
Replies: 29
Views: 23118

Re: Stats datas missing

Yeah, I tried those...always use Misc>End Game, and tried recalc and still just a row of zeroes. I feel like there's an error in the app, I haven't changed what I'm doing, but ALL stats are gone, not just this weekend. Thanks for the reply.
by stephbreck
Sun Jun 05, 2016 5:07 pm
Forum: Issue Reporting [Baseball]
Topic: Stats datas missing
Replies: 29
Views: 23118

Re: Stats datas missing

Hi, I'm having the same issue with all my stats missing. I use the leagues to track our weekly tournaments, then email the coach cumulative stats and league stats after each tournament. In my games, I can look at the scorecard, but all the fielding and hitting stats for both teams are zeroed out. Wh...