Application Crashes when going into game manager

If you are having an issue with iScore Basketball, please post it here and we will try and find solutions so everybody will be aware of them.
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Kpavell
Posts: 138
Joined: Tue Aug 24, 2010 6:51 pm

Application Crashes when going into game manager

Post by Kpavell » Mon Dec 27, 2010 8:39 pm

Everytime I try to enter game manager the application crashes and shuts down. My Ipad is version 4.2.1 and I have release 2.20.55 of IScore. This happenes everytime. I can access team manager without problem and create teams, I can get into team stats. This started to occurr when I applied the last release. I have exported the database and my customer number is 0DEC8B2CE9. I am trying to use this for our varsity team and we are in a tournament this week. Your prompt attention is appreciated.
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OhioTex
Posts: 5501
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: Application Crashes when going into game manager

Post by OhioTex » Tue Dec 28, 2010 6:34 am

As time is critical on this, I would Suggest you also email support@iscorecentral.com. With same info.. . FTM does check this board regularly, and responds very fast..but when they have to troubleshoot one on one, email often works better... (Also they are on west coast time zone)
Kpavell
Posts: 138
Joined: Tue Aug 24, 2010 6:51 pm

Re: Application Crashes when going into game manager

Post by Kpavell » Thu Dec 30, 2010 8:22 pm

Where are the support people when you need them. I have sent three emails to them directly with no reply. I gave up and pull down a different scoring application.
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Application Crashes when going into game manager

Post by FTMSupport » Thu Dec 30, 2010 9:40 pm

We got your crash log and the 2 email you sent, thank you. We are trying to analyze the data and will get back to you as soon as possible. Keep in mind it is a Holiday week, so we have not been able to respond as quickly as we usually do.
Check out the new iScore Baseball documentation page!
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http://iscoresports.com/baseball/training.php#docs
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