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Application Crashes when going into game manager
Posted: Mon Dec 27, 2010 8:39 pm
by Kpavell
Everytime I try to enter game manager the application crashes and shuts down. My Ipad is version 4.2.1 and I have release 2.20.55 of IScore. This happenes everytime. I can access team manager without problem and create teams, I can get into team stats. This started to occurr when I applied the last release. I have exported the database and my customer number is 0DEC8B2CE9. I am trying to use this for our varsity team and we are in a tournament this week. Your prompt attention is appreciated.
Re: Application Crashes when going into game manager
Posted: Tue Dec 28, 2010 6:34 am
by OhioTex
As time is critical on this, I would Suggest you also email
support@iscorecentral.com. With same info.. . FTM does check this board regularly, and responds very fast..but when they have to troubleshoot one on one, email often works better... (Also they are on west coast time zone)
Re: Application Crashes when going into game manager
Posted: Thu Dec 30, 2010 8:22 pm
by Kpavell
Where are the support people when you need them. I have sent three emails to them directly with no reply. I gave up and pull down a different scoring application.
Re: Application Crashes when going into game manager
Posted: Thu Dec 30, 2010 9:40 pm
by FTMSupport
We got your crash log and the 2 email you sent, thank you. We are trying to analyze the data and will get back to you as soon as possible. Keep in mind it is a Holiday week, so we have not been able to respond as quickly as we usually do.