Cannot Export

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ckseymour
Posts: 2
Joined: Fri Sep 17, 2010 8:29 am

Cannot Export

Post by ckseymour » Wed Mar 02, 2011 9:15 am

I have been trying for the last several days to export my data to the my.iscorecentral account, and the data transfer fails each time. I have an HTC EVO 4G.

I have tried to export over a 3G, 4G and Wi-fi connection with no success.

I can successfully import from the website, and can also refresh the major league rosters. I have not been able to export since the latest update. Was able to export before then.

Any clues on how to fix the issue?
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Cannot Export

Post by FTMSupport » Wed Mar 02, 2011 9:20 am

We actually just found an issue very early this morning related to export where it would sometimes report a failure even though it succeeded. Have you tried doing an export again this morning? If you are continuing to experience failures, if you can email us your customer ID (found on Options screen) to support@iscorecentral.com, we can take a look.
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http://iscoresports.com/baseball/training.php#docs
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