Importing data to new device (answered)

[uwgraduate]

I want to import my old data from one Customer ID to my new Customer ID account on my new android cell phone. How can I accomplish this?

[OhioTex]

Use my.iscorecentral.com

Make sure both devices Registered to a common email account. Then use account > manage data

See more detailed how to here

http://iscoresports.com/baseball/kb/faq ... lldata.php

If any trouble, post back

[uwgraduate]

Thank you....the steps are fairly simple and I have followed them and registered my new device under my existing email address.

Unfortunately when I import to the new device the data does not come over.

My new device is 7fa7u3mt6f

My old device is c5d487bem9

Any help would be appreciated.

[OhioTex]

To help troubleshoot .. going to need you to be a bit more specific on steps taken and sequence and results ....

i assume
A) you still physically have access to both your devices (true?)

B) both devices are now registered and both devices show up on my.iscorecentral.com account page (great)

C) On old device you still have all your old data

D) on new device you do NOT have any data you need to save (ie ok to completely erase.
.. if you do have data on new device you need to save, let us know, b/c would need to data share it to old device first)

So...steps after registering are..

1) old device - option> export -- did you do this?
(Must do to update server with old data)

2) on my.iscorecentral.com go to account > tap manage data button ... tap copy .. from here (old device).. to here (new device) follow prompts --- did you do this ?
( this is a critical step, must tap the correct links for source (old device) and destination (new device)

3) new device option >import - did you do this?
(After doing device will need to close and restart)

Let me know what steps you did and what the results/issues are?

[uwgraduate]

Unfortunately I don't have the old device(s)....only the old data.

I did all the steps as indicated but perhaps not having the old device is the bottleneck.

I did have access to the website which shows my 3 old devices(none of which I have) and the recently added new device......all the devices were registered under my email address.

Please advise....thank you.

[OhioTex]

Having multiple former devices is new news. If you want to get data off all the former devices ..you will want to use data shareing .. which is more time consuming than my.iscorecentral.com database copy and transfer.

But Not having your former device can be a problem for my.iscorecental.com transfer Also if you had not Option > exported before it left your possession. B/c Option > export is how your device updates the server on my.iscorecentral.com.

For both those reasons, you will have to transfer data game by game using option > data shareing

That is Assuming you have your former device id and passwords . And had not dissabled option>snycronization on your old devices .. .

What you need to try next to retrieve game by game data from other (past) devices is option > data sharing > get from web ... but use
"Sync:" in front of customerID for user. Eg sync:1234567 where 1234567 is your device id

You can read more about data shareing here

http://iscoresports.com/baseball/kb/faq ... _share.php

Post back if more questions

[Moreloksas]

I have the same question.

[OhioTex]

Below are two good FAQs. As you work through it , post back with details on your situation and questions and be glad to help



Transferring database from old device to new device:
http://iscoresports.com/baseball/kb/faq ... lldata.php

Transfering games from one device to another

http://iscoresports.com/baseball/kb/faq ... _share.php

[warrengiardina]

How do I join an existing league on a new device? I've already created the league on another devise and I need to get it on the new device. NOTE the new device is already registered and the team's and rosters have already been downloaded from the database to the. Ew device.

Thanks!

[FTMSupport]

Leagues are not shareable using Data Share across devices. You can create the same league on each device and assign the league to your teams/games, but leagues are device specific.