Crash on merge players

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FTMSupport
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Re: Crash on merge players

Post by FTMSupport » Fri Apr 16, 2010 8:45 am

Is it a particular player? Or any time you do 3 merges? If you can export your database (Options->Export), and email us your customer ID (bottom left of Options menu) with the details, we would love to look into this further. Thank you.
Stockmoose16
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Joined: Sat Apr 17, 2010 6:35 pm

Re: Crash on merge players

Post by Stockmoose16 » Sat Apr 17, 2010 6:37 pm

I'm having a similar problem. When I enter in players and go to hit "save," it crashes regularly, and only saves part of the data. I'm concerned this will happen in-game and I'll lose my stats. Very buggy behavior.
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FTMSupport
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Joined: Sat Mar 28, 2009 7:25 pm

Re: Crash on merge players

Post by FTMSupport » Sat Apr 17, 2010 11:02 pm

Can you be a little more specific in the steps you are taking when entering players and getting a crash? We have never seen this behavior. Are you going to Player Manager and creating new teams there? Are you going to Team Manager and adding players? Are you adding NEW players and typing first name / last name and hitting save? Are you selecting pre-existing players? Any information you can provide would be appreciated.

You would never lose stats because of any crash. If the app crashes, you can always go right back in and continue where you left off.
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