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Apple messed up my iPad

Posted: Sun May 22, 2016 12:52 pm
by TuloFanMileHi
My iPad became pass key Locke. In unlocking it Apple wiped everything from my iPad. I had the major league add on for iScore. How do I recover this ad don that I paid for?

Re: Apple messed up my iPad

Posted: Sun May 22, 2016 12:59 pm
by OhioTex
Exact stros Depends on how you restore your device but in general w iTunes account just ise user name you used to purchase originally

Re: Apple messed up my iPad

Posted: Sun May 22, 2016 1:03 pm
by OhioTex
Not sure how you are re building your iPad

But the general rule w Apple you just download apps w original iTunes account and password

Re: Apple messed up my iPad

Posted: Sun May 22, 2016 3:09 pm
by TuloFanMileHi
My iPad was brought back as a new iPad I then restored the porch awe from the App Store but I am not getting my MLB add on. What could I be doing wrong?

Re: Apple messed up my iPad

Posted: Sun May 22, 2016 3:42 pm
by FTMSupport
If you previously purchased as an in app purchase, you can go through the the process again with the same login and it will say you already purchased and ask if you want to install again.