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IScoreCentral Add Favorites Crash (answered)

Posted: Thu Aug 04, 2016 7:15 am
by Mustangdude3
I created an account for iscore central so that I can add teams to my favorites. When I search for a team and tap the "Add To Favorites" button, the app crashes every single time and never adds to my favorites. I've rebooted my phone (Samsung galaxy s7), and it still does it. I even completely uninstalled the app and redownloaded it and had the same problem.

Re: IScoreCentral Add Favorites Crash

Posted: Sun Aug 07, 2016 4:22 am
by OhioTex
Support will need to respond..

I have not seen this reported by others and can not replicate (but do not have galaxy s7 either).

Re: IScoreCentral Add Favorites Crash

Posted: Sat Aug 13, 2016 8:08 pm
by FTMSupport
We have not been able to reproduce this on our Galaxy devices (we have S5 and S6, but not an S7). We will continue trying to research the issue, but without being able to reproduce it, that makes it very difficult to fix.

Re: IScoreCentral Add Favorites Crash

Posted: Tue Aug 16, 2016 10:14 am
by Mustangdude3
I found a workaround for now. If I select the team, then select a game, and then click on favorites, it allows me to add that way. But still doesn't if I only try adding a team

Re: IScoreCentral Add Favorites Crash

Posted: Wed Aug 17, 2016 6:07 am
by OhioTex
Thanks for the followup post with your workaround for other members benefit

I have not seen others post same issue, and support did not have a galaxy S7 yet to test . So for now, The working assumption is it is Limited to the new S7. I am confident support will revist once they get an S7 to troubleshoot

Re: IScoreCentral Add Favorites Crash

Posted: Wed Aug 31, 2016 6:01 am
by Kdavenport
I have the exact same issue. I have a Samsung S7 edge.