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Scores not matching w iscorecast (answered)
Posted: Sun Sep 11, 2016 6:22 pm
by Kelfromcal
I scored a game that our team won 15-1. It shows we won on the app where I score. But when you go to iscorecast.com it shows the other team beat us 15-1. I don't know how to fix this since it is all correct on my end. Please advise if this can be updated to reflect we actually won. Thank you
Re: Scores not matching w iscorecast
Posted: Sun Sep 11, 2016 6:37 pm
by ixamnis
I recall this happens sometimes when I had to switch home and away teams right before the game starts and I didn't resynch with iscorecast. Been a while though so you might wait for supports answer.
Re: Scores not matching w iscorecast
Posted: Mon Sep 12, 2016 4:17 am
by OhioTex
Although I have Not experienced that before should be easy to fix....
The cause proposes by @ixamnis sounds probable . Did u have to 'swap teams' ?
.. If all correct on your device. Just manually delete and resync the iscorecast
From Iscore handheld Device
Game manager > select game
scroll down on game info screen
delete iscorecast >
sync iscorecast
Should be good after that
If you have a team website be sure to option > export to update web site too