Games not showing up on team website

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Coz
Posts: 2
Joined: Sun Sep 19, 2010 2:38 am

Games not showing up on team website

Post by Coz » Sun Sep 19, 2010 3:00 am

The last game that i scored, the play by play did not show up on our team web site. Also, games that I've recently entered will show up on the admin website at my.iscorecentral.com but not on the team website? i've got i-scorecast set to "on" and have "i-scorecast synchronized" before pressing play on the games. Just set-up a test game and the same is occurring.

...jim
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Jaskegreen
Posts: 88
Joined: Thu May 06, 2010 3:32 pm
Location: San Diego North

Re: Games not showing up on team website

Post by Jaskegreen » Sun Sep 19, 2010 7:50 am

Jim,
Sounds like we need to go through a process of elimination.

Have you fully shutdown your device and tried the process again?
Do you have another device you can connect to your team site to test whether something is wrong with the original device?
Maybe FTM can setup a test site for you to connect to to see if all data is getting sent.

You may have already done this, but wanted to get some clarity.

Cheers,
Jason
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Games not showing up on team website

Post by FTMSupport » Sun Sep 19, 2010 8:02 am

Most of the time when people start telling us this is happening it is because they have gotten a new device and do not realize team websites are tied to their old device. Is that the case here? If so, please email us directly at support@iscorecentral.com with your old device ID, new device ID, and team name, and we can transfer the website to pull data from your new device.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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