Color Settings on Website set to FFFFFF (White)

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bruinsbaseball
Posts: 5
Joined: Fri Mar 16, 2012 6:39 pm

Color Settings on Website set to FFFFFF (White)

Post by bruinsbaseball » Fri Mar 16, 2012 6:51 pm

I was in the Settings on my new team page, changing the colors to match our team colors. I don't know how it happened, but the majority of colors got reset to WHITE - FFFFFF. Now, I can't see anything! I can't locate icons to click, or see the areas where I might be able to enter new colors and get to a point where I can reasonable recover. Would it be possible for a site administrator to reset my pages to the original defaults? Thanks in advance. - bruinsbaseball
gbm47
Posts: 18
Joined: Wed Mar 14, 2012 8:22 pm

Re: Color Settings on Website set to FFFFFF (White)

Post by gbm47 » Fri Mar 16, 2012 9:07 pm

That happened to me the other day. They promptly fixed it though for me.
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FTMSupport
Site Admin
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Joined: Sat Mar 28, 2009 7:25 pm

Re: Color Settings on Website set to FFFFFF (White)

Post by FTMSupport » Fri Mar 16, 2012 10:23 pm

If you can email us at support@iscoresports.com with the URL of your team website, we can reset the colors for you.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
bruinsbaseball
Posts: 5
Joined: Fri Mar 16, 2012 6:39 pm

Re: Color Settings on Website set to FFFFFF (White)

Post by bruinsbaseball » Sat Mar 17, 2012 5:01 am

Email sent as requested for website http://iscorebaseball.com/BJSABruins10s" onclick="window.open(this.href);return false;

Thanks so much for the prompt response!
bruinsbaseball
Posts: 5
Joined: Fri Mar 16, 2012 6:39 pm

Re: Color Settings on Website set to FFFFFF (White)

Post by bruinsbaseball » Sun Mar 18, 2012 5:18 am

I was hoping the colors would be fixed sometime yesterday... but still waiting.

I'm new to iScore; does Customer Support work on the weekends? Hopefully by tomorrow the site will be back up. Thanks.

http://iscorebaseball.com/BJSABruins10s" onclick="window.open(this.href);return false;
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FTMSupport
Site Admin
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Joined: Sat Mar 28, 2009 7:25 pm

Re: Color Settings on Website set to FFFFFF (White)

Post by FTMSupport » Sun Mar 18, 2012 6:29 am

Yes. We have not received an email yet on this. Our email queue is clear.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
bruinsbaseball
Posts: 5
Joined: Fri Mar 16, 2012 6:39 pm

Re: Color Settings on Website set to FFFFFF (White)

Post by bruinsbaseball » Sun Mar 18, 2012 1:30 pm

I just resent the email from yesterday morning. Thanks for your assistance.
bruinsbaseball
Posts: 5
Joined: Fri Mar 16, 2012 6:39 pm

Re: Color Settings on Website set to FFFFFF (White)

Post by bruinsbaseball » Mon Mar 19, 2012 5:15 pm

It was fixed when i got up this morning; much appreciated!
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OhioTex
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Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: Color Settings on Website set to FFFFFF (White)

Post by OhioTex » Thu Mar 22, 2012 5:51 pm

they work all the time.. never sleep it seems...
bruinsbaseball wrote:I was hoping the colors would be fixed sometime yesterday... but still waiting.

I'm new to iScore; does Customer Support work on the weekends? Hopefully by tomorrow the site will be back up. Thanks.

http://iscorebaseball.com/BJSABruins10s" onclick="window.open(this.href);return false;
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SteelCityB
Posts: 78
Joined: Fri Jan 13, 2012 3:41 am

Re: Color Settings on Website set to FFFFFF (White)

Post by SteelCityB » Fri Mar 23, 2012 3:46 am

OhioTex wrote:they work all the time.. never sleep it seems...
^^This. Customer support for this app is beyond excellent.
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