Color Settings on Website set to FFFFFF (White)
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- Posts: 5
- Joined: Fri Mar 16, 2012 6:39 pm
Color Settings on Website set to FFFFFF (White)
I was in the Settings on my new team page, changing the colors to match our team colors. I don't know how it happened, but the majority of colors got reset to WHITE - FFFFFF. Now, I can't see anything! I can't locate icons to click, or see the areas where I might be able to enter new colors and get to a point where I can reasonable recover. Would it be possible for a site administrator to reset my pages to the original defaults? Thanks in advance. - bruinsbaseball
Re: Color Settings on Website set to FFFFFF (White)
That happened to me the other day. They promptly fixed it though for me.
- FTMSupport
- Site Admin
- Posts: 13193
- Joined: Sat Mar 28, 2009 7:25 pm
Re: Color Settings on Website set to FFFFFF (White)
If you can email us at support@iscoresports.com with the URL of your team website, we can reset the colors for you.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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- Posts: 5
- Joined: Fri Mar 16, 2012 6:39 pm
Re: Color Settings on Website set to FFFFFF (White)
Email sent as requested for website http://iscorebaseball.com/BJSABruins10s" onclick="window.open(this.href);return false;
Thanks so much for the prompt response!
Thanks so much for the prompt response!
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- Posts: 5
- Joined: Fri Mar 16, 2012 6:39 pm
Re: Color Settings on Website set to FFFFFF (White)
I was hoping the colors would be fixed sometime yesterday... but still waiting.
I'm new to iScore; does Customer Support work on the weekends? Hopefully by tomorrow the site will be back up. Thanks.
http://iscorebaseball.com/BJSABruins10s" onclick="window.open(this.href);return false;
I'm new to iScore; does Customer Support work on the weekends? Hopefully by tomorrow the site will be back up. Thanks.
http://iscorebaseball.com/BJSABruins10s" onclick="window.open(this.href);return false;
- FTMSupport
- Site Admin
- Posts: 13193
- Joined: Sat Mar 28, 2009 7:25 pm
Re: Color Settings on Website set to FFFFFF (White)
Yes. We have not received an email yet on this. Our email queue is clear.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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- Posts: 5
- Joined: Fri Mar 16, 2012 6:39 pm
Re: Color Settings on Website set to FFFFFF (White)
I just resent the email from yesterday morning. Thanks for your assistance.
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- Posts: 5
- Joined: Fri Mar 16, 2012 6:39 pm
Re: Color Settings on Website set to FFFFFF (White)
It was fixed when i got up this morning; much appreciated!
Re: Color Settings on Website set to FFFFFF (White)
they work all the time.. never sleep it seems...
bruinsbaseball wrote:I was hoping the colors would be fixed sometime yesterday... but still waiting.
I'm new to iScore; does Customer Support work on the weekends? Hopefully by tomorrow the site will be back up. Thanks.
http://iscorebaseball.com/BJSABruins10s" onclick="window.open(this.href);return false;
- SteelCityB
- Posts: 78
- Joined: Fri Jan 13, 2012 3:41 am
Re: Color Settings on Website set to FFFFFF (White)
^^This. Customer support for this app is beyond excellent.OhioTex wrote:they work all the time.. never sleep it seems...