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Long time to log back into a game
Posted: Mon Apr 20, 2009 12:19 pm
by rbrinsure
I had received a phone call while I was scoring a game. When I tried to go back into the game the loading process took awhile. Is there a quicker way to do this? It felt like it took several minutes to get back to where I was. Is it using the intenet to retrieve data?
Thanks
Re: Long time to log back into a game
Posted: Mon Apr 20, 2009 12:59 pm
by FTMSupport
It should have been much faster than that... it should never take more than several seconds (maybe 10 if you are in the 9th inning of a high scoring game). The system has to load the database from your local device (no internet access) and get back in sync.
If you could please email us directly at
support@fasterthanmonkeys.com" onclick="window.open(this.href);return false, we would like to look into this further. Before emailing, if you could go to the Options menu, and click Export to send a copy of your database to our servers, and in your email include the name of the game that was taking a while to reload. We would like to test it on our devices here to see if we have the same delay.
Thank you.
Re: Long time to log back into a game
Posted: Tue Apr 21, 2009 9:01 am
by FTMSupport
We have identified this issue and have a solution.
See this post:
http://iscore.freeforums.org/loading-ga ... x-t73.html
Thank you.