Missing players

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Bulls2013
Posts: 8
Joined: Wed Mar 13, 2013 4:24 pm

Missing players

Post by Bulls2013 » Fri Mar 14, 2014 3:48 am

I have several players that are assigned to a team and have statistics but are not found in the player manger. They can be found on the team roster. I have done an export and checked the website but they are still not located in the player manager. Please advise.
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Missing players

Post by FTMSupport » Fri Mar 14, 2014 6:14 am

Go to League Manager in iScore and make sure the ALL league is turned on, then view Player Manager.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
Bulls2013
Posts: 8
Joined: Wed Mar 13, 2013 4:24 pm

Re: Missing players

Post by Bulls2013 » Fri Mar 14, 2014 1:02 pm

I tried this again without any success. The players are not showing up in the player manager.
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Missing players

Post by FTMSupport » Fri Mar 14, 2014 1:40 pm

Is it possible the players were deleted? Deleted players would still show on the Team Roster specifically because of stats. You can check the following link for information on undeleting players that you have deleted:

http://iscoresports.com/baseball/kb/faq ... delete.php
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
Bulls2013
Posts: 8
Joined: Wed Mar 13, 2013 4:24 pm

Re: Missing players

Post by Bulls2013 » Fri Mar 14, 2014 3:32 pm

I dont believe any of them were deleted. All of the players are from the same team. Half of that team are present in the player manager. Half are not.
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Missing players

Post by FTMSupport » Fri Mar 14, 2014 3:36 pm

Are they players from a "Quick Roster" that never had their name changed? Like "Player 1", "Player 2", "Player 3" / "Player A", "Player B", "Player C"? If so, those are intentionally hidden.

If they are actual named players, and you have not deleted them, please do an Options -> Export and email us at support@iscoresports.com with your customer ID and specifically which team / players are involved and we can take a look at your data.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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