Crash on import (2.85)

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sulcebar
Posts: 12
Joined: Thu Mar 18, 2010 6:41 am
Location: Westerville, Ohio

Crash on import (2.85)

Post by sulcebar » Tue Mar 08, 2011 7:21 am

After exporting and running a tune-up, the app crashes when the 'OK" button is hit to confirm import. I can close the app, but when I try to repoen iScore, I get the home screen without menus. Powering down the iPod Touch will allow iScore to start normally. No data on the iPod was lost. iScore is 2.85.101, OS vers 3.1.3. I have tried with the iPod connected and disconnected to my PC .

Exporting works fine.

I have not seen the red badge indicating an upgrade was available. What to I need to do for iScore to "call home" to get the latest notes?

Thanks!
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Crash on import (2.85)

Post by FTMSupport » Tue Mar 08, 2011 10:32 am

You can update to the latest version of iScore by going to the App Store on your device, and tapping the Updates tab. iScore should be listed as having an update.

If you email us your customer ID, we can also take a look at your data.

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Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
sulcebar
Posts: 12
Joined: Thu Mar 18, 2010 6:41 am
Location: Westerville, Ohio

Re: Crash on import (2.85)

Post by sulcebar » Tue Mar 08, 2011 4:46 pm

Thanks! I'm wondering if this wasn't due to my location. while I was having this problem, I was also unable to update any iPod apps. (work vs home network). At home, I was able to import, export & update iScore and iOS.
Problem solved, apparently. I'll experiment with it more.
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