Some Games Lost in One League

If you are having an issue with iScore Baseball, please post it here and we will try and find solutions so everybody will be aware of them.
Post Reply
dedmonds
Posts: 4
Joined: Sun Mar 27, 2011 7:55 am

Some Games Lost in One League

Post by dedmonds » Sun Mar 27, 2011 8:04 am

I have lost the ability to see some of the games in my daughter's softball league.

I think it occurred after I renamed the league.

The league's current name is "SRSA 2010 8U Silver Girls". I think I just added the year from the original name of the league.

Help...
dedmonds
Posts: 4
Joined: Sun Mar 27, 2011 7:55 am

Re: Some Games Lost in One League

Post by dedmonds » Sun Mar 27, 2011 8:16 am

In order to help eliminate confusion on my support request, I have ensured that I have the "All" league selected in League Manager and I have gone to the Admin site on the web to check to see if the games appeared there.

Unfortunately, the games are not visible on the iPad nor the Admin website!
User avatar
FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Some Games Lost in One League

Post by FTMSupport » Sun Mar 27, 2011 9:41 am

Renaming a league would not change anything --- internal IDs are used to maintain the relationships. If you can send us an email with your customer ID (found on Options screen) to support@iscoresports.com, we can take a look at your data.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
Post Reply