Web data errors

If you are having an issue with iScore Baseball, please post it here and we will try and find solutions so everybody will be aware of them.
Post Reply
Pride Baseball
Posts: 13
Joined: Thu Apr 26, 2012 7:02 am

Web data errors

Post by Pride Baseball » Mon May 21, 2012 9:15 am

When sharing data from one device to another (iPhone master to iPad back up) I am having an issue with some games not coming over says transfers failed team has been deleted ? Please advise
Jay
Top
User avatar
FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Web data errors

Post by FTMSupport » Mon May 21, 2012 9:48 am

If you have deleted one of the teams involved in a game, you can not transfer the game.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
Top
Pride Baseball
Posts: 13
Joined: Thu Apr 26, 2012 7:02 am

Re: Web data errors

Post by Pride Baseball » Mon May 21, 2012 1:21 pm

Nothing on master device has been deleted. Fresh instal on slave.
One of the teams saying its deleted is my own team.
Confused
Top
User avatar
FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Web data errors

Post by FTMSupport » Mon May 21, 2012 1:25 pm

If you can do an Options -> Export from both devices and email us the customer ID of each and which game you are trying to data share, we can take a look. Send the email to support@iscoresports.com.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
Top
Post Reply

Return to “Issue Reporting [Baseball]”