Import Issues
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atctackett
- Posts: 1
- Joined: Tue Apr 06, 2010 9:38 am
Import Issues
I have been using this app for several weeks and have done the export and import functions on it without problems. However, I did an export and then added a couple of new teams and rosters to the database online. I attempted to import the information back to my phone and it is not going through successfully. What can I do so I don't have to enter all of the data on the phone? Thank you for your assistance.
Re: Import Issues
atctackett - FTM will need to respond directly as this sounds like a server side issue.
i noticed this post was a day or so old and FTM usually responds with 24 hours (or much much faster). FTM has been very busy putting finishing touches on an update and working on iPad release and much more i am sure.
thought i would call attention to the post and tell you to hang in there, i suspect they will reply soon..
i noticed this post was a day or so old and FTM usually responds with 24 hours (or much much faster). FTM has been very busy putting finishing touches on an update and working on iPad release and much more i am sure.
thought i would call attention to the post and tell you to hang in there, i suspect they will reply soon..
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FTMSupport
- Site Admin
- Posts: 13193
- Joined: Sat Mar 28, 2009 7:25 pm
Re: Import Issues
If you can email us directly at support@fasterthanmonkeys.com, we can help with user specific issues like this. Be sure to include your customer ID and a short description of the issue you are facing in the email. Thank you.