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Unable to edit safe call to out

Posted: Fri Mar 13, 2015 7:14 pm
by sterlin761
This was our first game using iscore and I love the app. We have some training learning curves to learn but overall pretty good for one day on the fly. My scorekeeper logged a filed ers choice in the ninth, but called the runner on third safe. When in fact he was out by unassisted third baseman. The"out" button is greyed out when I try to go back and edit. Can you help me. I also was not sure which forum to post this.

Joe V

Re: Unable to edit safe call to out

Posted: Sat Mar 14, 2015 8:13 am
by FTMSupport
That is correct... you can not change a "safe to out" or "out to safe" as you could wind up with too few or too many outs in the inning. If you do this while scoring by accident, you can use Undo and re-enter the play. But post game for this situation all you can do is override the stats. See the following link for more information on post game editing:

http://iscoresports.com/baseball/kb/faq ... _edits.php

Re: Unable to edit safe call to out

Posted: Sat Mar 14, 2015 8:37 am
by sterlin761
Can you fix the issue in the picture. I'm not sure how the third baseman had an unassisted yet the runner crossed home but did not score. We end up with only two outs in the ninth. I can't figure out how to Attach a picture.

Re: Unable to edit safe call to out

Posted: Sun Mar 15, 2015 10:55 am
by FTMSupport
If you do an Options -> Export and email us at support@iscoresports.com with your customer ID and the details of the issue you are seeing, we can take a look.