Team Website Password Not Working (Resolved)
Posted: Tue Jun 27, 2017 5:57 am
Just wanted to put this here for others in case anyone else experiences this.
Was attempting to log into one of my Team Websites this morning, and my Admin Password was NOT working to get into Settings. It would allow me to get to the other areas of the Team Website that I have password protected, but not Settings.
Selecting Settings on the left hand tree, entered Password, and then page would loop back to Home Page. Select "Settings" again, and it prompts me for password again. Closed my browser completely, cleared cache, tried again same thing. The weird thing....my other Team Website would let me log in just fine with the Password. I also have my Team Websites linked to the same device - so they are the same password.
To mitigate, I went onto my device under Options, and changed the Password to my Admin Site on the device. After it updated successfully (seemed to take longer than normal), I was able to then log into both Team Websites with my admin Password.
Was attempting to log into one of my Team Websites this morning, and my Admin Password was NOT working to get into Settings. It would allow me to get to the other areas of the Team Website that I have password protected, but not Settings.
Selecting Settings on the left hand tree, entered Password, and then page would loop back to Home Page. Select "Settings" again, and it prompts me for password again. Closed my browser completely, cleared cache, tried again same thing. The weird thing....my other Team Website would let me log in just fine with the Password. I also have my Team Websites linked to the same device - so they are the same password.
To mitigate, I went onto my device under Options, and changed the Password to my Admin Site on the device. After it updated successfully (seemed to take longer than normal), I was able to then log into both Team Websites with my admin Password.