Adobe has problem with embedded font

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FDT92
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Joined: Mon Apr 19, 2010 4:49 am
Location: Katy, TX

Adobe has problem with embedded font

Post by FDT92 » Wed May 19, 2010 12:13 pm

Whenever I open a scorecard that I emailed from my iPad, I will always get a warning from Adobe Acrobat 9 (Pro Extended).
Cannot extract the embedded font 'VNKEHV+Verdana'. Some characters may not display or print correctly.
The "font" it's complaining about appears to be different for each game pdf. Here are a few others that I have seen.

'XSRAFZ+Verdana'
'JXIQMY+Verdana'
'FNSWBX+Verdana'
'DUBABE+Verdana'
Bill
Posts: 7
Joined: Mon May 17, 2010 9:35 am

Re: Adobe has problem with embedded font

Post by Bill » Wed May 19, 2010 3:53 pm

I get that, too. Haven't noticed any problem with how the PDF looks, but the alert is annoying.
iscore@tragus.org
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Joined: Mon Oct 26, 2009 11:12 am

Re: Adobe has problem with embedded font

Post by iscore@tragus.org » Wed May 19, 2010 4:42 pm

I don't know if this is related but...

I maintain a Google site for my son's team. I upload the PDF scorebook as an attachment. Google gives me the option to <view> or <download>. If I choose <view> it will render the document in the browser without using Adobe. When it does, I see the graphics but not the text. If I <download> the browser launches Adobe and I see everything. It took me weeks to figure out why the coach wasn't seeing everything -- he was doing <view> whereas I was doing <download>. It never occurred to me that, perhaps, whatever Google is doing behind <view> is having trouble with the font.
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FTMSupport
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Re: Adobe has problem with embedded font

Post by FTMSupport » Wed May 19, 2010 9:32 pm

It is actually an issue with the fonts and the way the iPhone SDK references them in the PDFs it generates. Strict readers will complain, but most will still display correctly after the warnings. Google's view is the only one we have seen that will actually not even display the PDF. We have reported this issue on several developer threads, and to date, there is no solution that we know of.
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