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Pitch by Pitch -- can't assign error to correct player

Posted: Sat Jun 26, 2010 8:53 am
by KevinRees
I had scored a hit which was decided after the game to have been an error. So, I went into the pitch-by-pitch, found the play, tapped edit and chose "Error", then when asked which position caused the error, I tapped the left fielder. When the play redisplayed, the error had been assigned to another player. No matter who I try to assign the error to, it is always assigned to the same player.

FWIW, this was a showcase game with lots of substitutions which I imaging may contribute to the problem, but I'm curious if others have had this problem.

Re: Pitch by Pitch -- can't assign error to correct player

Posted: Sat Jun 26, 2010 2:20 pm
by OhioTex
which player (and their position) is getting the assigned error?

Re: Pitch by Pitch -- can't assign error to correct player

Posted: Sat Jun 26, 2010 6:22 pm
by KevinRees
In that case, it was the 4th player in the lineup, the catcher. I just created a test game and duplicated the problem, but this time the error was assigned to the first player in the lineup who was not assigned a position in the field. I am doing this on an iPad. Maybe this should be in the iPad forum instead of issue reporting?

Re: Pitch by Pitch -- can't assign error to correct player

Posted: Sat Jun 26, 2010 9:18 pm
by OhioTex
I can not replicate this error on an iPhone. I can assign / reassign singles to errors and vise a versa and who error is on all as expected in pitch by pitch editor.

When you make the edit, does it show up as reassigned and then after you hit save disapear? If not issue. if so, try to re force stat re calc. by going back to play and gameover screen, when you exit game over screen stats for a game are recalculated . if this does not solve..

Suggest you export your database and send ftm a detailed email describing the issue and how you can replicate it... If it is an ipad issue, would like to identify it.

Re: Pitch by Pitch -- can't assign error to correct player

Posted: Sun Jun 27, 2010 5:28 am
by KevinRees
This appears to be an iPad only problem. I just replicated the situation on the iPhone and it worked fine. I will move this thread to the iPad forum.

Thanks for your suggestions.

Re: Pitch by Pitch -- can't assign error to correct player

Posted: Sun Jun 27, 2010 5:47 am
by jcbeckman
Can you use Data Sharing to move that game to the iPhone? If the problem follows the game, it's a db problem.

Re: Pitch by Pitch -- can't assign error to correct player

Posted: Sun Jun 27, 2010 9:40 am
by OhioTex
OhioTex wrote:. if so, try to re force stat re calc. by going back to play and gameover screen, when you exit game over screen stats for a game are recalculated .
Did the re force stat calc help????


aside: great troubleshooting idea jbeckman !!!

Re: Pitch by Pitch -- can't assign error to correct player

Posted: Sun Jun 27, 2010 4:57 pm
by KevinRees
jbeckman - I created a new test game with different teams and no subs, but the same result

OhioTex - force recalculate did not help

Re: Pitch by Pitch -- can't assign error to correct player

Posted: Sun Jun 27, 2010 6:51 pm
by FTMSupport
Hi KevinRees - we will have this fixed for the next release. We found the issue and can fix your database by hand if you send us who the error should be assigned to. Thank you for helping us identify the issue.