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Server outage 7/11/12
Posted: Wed Jul 11, 2012 3:51 pm
by OhioTex
Experiencing significant iScore Server Outages across many iscore web servers
(email from device, web access iscore central, iscore cast, team web sites)
Wed 7/11 7:30 eastern time
Re: Server outage 7/11/12
Posted: Wed Jul 11, 2012 6:11 pm
by FTMSupport
We are working on this now with our service provider and will post when it is back up. Sorry for the trouble.
Re: Server outage 7/11/12
Posted: Thu Jul 12, 2012 4:30 am
by cfender
It's 8:30 a.m. EST. Still can't access Team Website OR iscorecentral.com. Is there an ETA for correction?
Re: Server outage 7/11/12
Posted: Thu Jul 12, 2012 5:16 am
by Alex1sc
We are having the same issues and have a tournament game tonight. Can you keep us posted? Thanks
Re: Server outage 7/11/12
Posted: Thu Jul 12, 2012 5:45 am
by arandazzo
Hi, I cannot log into my account. It is saying "invalid username/password". Is this due to the server outage? If not, please advise as to how it can be fixed.
Thanks.
Re: Server outage 7/11/12
Posted: Thu Jul 12, 2012 8:18 am
by FTMSupport
If you do an Options -> Export to resend your data to the server, you should now be able to log in.
Re: Server outage 7/11/12
Posted: Thu Jul 12, 2012 8:30 am
by prblue
Still cannot log-in to the account - getting invalid user or password message
Also cannot view our team's iscore website
Re: Server outage 7/11/12
Posted: Thu Jul 12, 2012 8:33 am
by FTMSupport
Did you do an Options -> Export from your device? If so, then please email us at
support@iscoresports.com with your customer ID and we will take a look at your data.
Re: Server outage 7/11/12
Posted: Thu Jul 12, 2012 8:46 am
by OhioTex
something still off w/ iscorecast servers....
Did Option > Export on handheld device.... Admin site now accessible as are team web sites. (YEAH)
on team web site, GAMES, icon for past iscorecasts exists and works.
but when i go to Admin web site, and choose Games and scorecasts, the list is blank
also the link to old HTML viewer not working
and
http://iscoresports.com/" onclick="window.open(this.href);return false; still down
P.S. Email is now working too, (games, and team stats) but can you check email of player cards, i got an empty card on my pdf received
Re: Server outage 7/11/12
Posted: Thu Jul 12, 2012 8:54 am
by arandazzo
Hi, Thank you! I am now able to export my data and log into my account. However, when i go to iscorecast.com and enter my ID I see a bunch of games that are NOT mine. I do not see mine at all.