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TruMedia Issue and Experienced Users

Posted: Sat Jan 26, 2013 10:09 am
by mcastleman
Hopefully the trumedia guys are watching...

Purchased and can't get anything...there is ZERO documentation that I can find anywhere. When I click on player card in the iPad app or in iScorecentral it continuously tells me to wait 30 minutes or export again....i've waited 2 days...I've uninstalled and reinstalled...nothing works.

All you TruMedia users...is their a discussion thread that we can connect on to get experience and insight?

thanks

Re: TruMedia Issue and Experienced Users

Posted: Sat Jan 26, 2013 11:01 am
by FTMSupport
As noted in the email response, we have notified TruMedia of the trouble you are having and they should be getting back to us shortly. They also have a link you can submit issues to directly at:

http://www.trumedianetworks.com/contact-us/


There is a TruMedia discussion forum on this site at:

viewforum.php?f=25

Re: TruMedia Issue and Experienced Users

Posted: Mon Jan 28, 2013 9:21 pm
by OhioTex
My try media is working.

But it has been installed

You do have to option > export once and after you score a new hane

You also need a good Internet connection.