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Phantom game with 12/31/69 date in iscorecast

Posted: Mon Feb 25, 2013 10:15 pm
by SoCalBaseball
Created game under game manager on iPad then sent link to parents and grandparents to view remotely (as I did all last season). When one logs into iscorecast there are two instances of game. One with date from 1969 and one that is correct. When you choose the correct one it loads up with starting hitter but never showed anything more. Same thing when I tried t 'replay' after fact....

Re: Phantom game with 12/31/69 date in iscorecast

Posted: Mon Feb 25, 2013 10:46 pm
by FTMSupport
You can delete the invalid one by deleting from the iScorecasts screen as described in the following link:

http://iscoresports.com/baseball/kb/faq ... ecasts.php


For the game that is only showing the first hitter, you can re-send the game events to the iScorecast server by going to Game Manager, selecting the game, scrolling down to iScorecast Synchronize and tapping that.

We would suggest your reconfirm your iScorecast setting is set to YES on the Options screen in iScore. We have had several users get a new device between seasons and forget that iScorecast defaults to being off and you must enable it on the Options screen.

Re: Phantom game with 12/31/69 date in iscorecast

Posted: Mon Mar 11, 2013 4:06 pm
by SoCalBaseball
Thank you - your response(s) solved my issues. Appreciate the help