Page 1 of 1
Fielding stats incomplete for home team
Posted: Mon Oct 12, 2009 2:01 pm
by rmclapp
I have scored 12 games with iScore and recently everthing seemed to be going well. For some reason, in game 11, the team fielding stats for the home team are incomplete. Despite playing a 4 inning game, recording 3 outs per inning, and making 1 error, the stats show only 2 putouts for the whole team and no errors. The pitch-by-pitch log looks correct. Any ideas? The pitching logs and hitting statistics appear to be correct for both teams, and the fielding statistics are correct for the visiting team.
Re: Fielding stats incomplete for home team
Posted: Mon Oct 12, 2009 2:34 pm
by FTMSupport
If you can please export your database to us as described at this link:
http://iscore.fasterthanmonkeys.com/faq.jsp
under "How do I export my database...", we will take a look at your data to see what might be causing the issue.
Thank you.
Re: Fielding stats incomplete for home team
Posted: Mon Oct 12, 2009 2:48 pm
by rmclapp
OK, I did this. My customer ID is xxxxxxx (customer ID removed by FTMSupport).
Re: Fielding stats incomplete for home team
Posted: Mon Oct 12, 2009 2:51 pm
by rmclapp
The game in question is 10/11/09 at 9:02am, RipCity vs. Cardinals, Cardinals are the home team, though the title says "Cardinals at RipCity".
Re: Fielding stats incomplete for home team
Posted: Tue Oct 13, 2009 1:01 am
by FTMSupport
Thank you rmclapp for sending your database. You helped us uncover a bug that caused this with your data. We have it fixed for the next release which will be submitted to Apple very soon. That release will fix your stats for that game.
Re: Fielding stats incomplete for home team
Posted: Tue Oct 13, 2009 8:13 am
by rmclapp
Thank you. You guys are doing a great job - keep it up!