Is Scorecast site down???

If you are having an issue with iScore Baseball, please post it here and we will try and find solutions so everybody will be aware of them.
LarryKoch
Posts: 105
Joined: Fri Jul 22, 2011 8:19 pm

Is Scorecast site down???

Post by LarryKoch » Sun Apr 14, 2013 6:53 am

Can't get to scorecast site. Is it me or is site down? Haven't been able to all weekend.
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Is Scorecast site down???

Post by FTMSupport » Sun Apr 14, 2013 3:54 pm

We are not seeing any issues with the iScorecast site. If you want to email us the link / customer ID to check, we can see if there is anything specific with your data. Send the email to support@iscoresports.com.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
LarryKoch
Posts: 105
Joined: Fri Jul 22, 2011 8:19 pm

Re: Is Scorecast site down???

Post by LarryKoch » Mon Apr 15, 2013 6:43 am

Most of Saturday and Sunday no one in our area (Kansas City MO) could get to your web site.
http://iscoreleagues.com/iscorewebsite/ ... /index.php" onclick="window.open(this.href);return false;
or
http://data.iscorecentral.com/iscorecas ... d416765311" onclick="window.open(this.href);return false;
or
http://data.iscorecentral.com/iscorecas ... D416765311" onclick="window.open(this.href);return false;

After several minutes we would get a "Server cannot be located" message.

All we could get to was the forum.
We could get all other web sites that we tried just to verify that our isp was working.
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FTMSupport
Site Admin
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Joined: Sat Mar 28, 2009 7:25 pm

Re: Is Scorecast site down???

Post by FTMSupport » Mon Apr 15, 2013 9:26 am

We just went to each of those three links and they all came up. Are you still unable to connect to those sites? We are not sure why you would not have been able to visit the URLs, but we did not have any instances of our servers being down, and did not get any reports of issues. Sometimes internet connectivity issues can be regional as "hops" between ISPs could be having issues. Maybe the "path" from your local region to our servers was being blocked in some way? We would not have any way to track that down at this point, but if it happens in the future, and you know how to use the "tracert" or "traceroute" tools, you can use that to test connectivity from your local machine to any server, and it can show if there are any issues at steps along the way.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
LarryKoch
Posts: 105
Joined: Fri Jul 22, 2011 8:19 pm

Re: Is Scorecast site down???

Post by LarryKoch » Mon Apr 15, 2013 4:45 pm

The problem may have been AT&T. I got this today:
Severity: 1-High
Location of Issue: Southwest KANSAS CITY Description of Issue: There have been 500+ reports of LTE and UMTS Data Customers in the Missouri and Kansas City markets that are unable to connect to certain websites from their phones Start Time: Sun Apr 14 09:00:00 EDT 2013 Time of Resolution:Mon Apr 15 12:46:00 EDT 2013
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Is Scorecast site down???

Post by FTMSupport » Mon Apr 15, 2013 7:03 pm

Thank you for following up with this. That seems like a likely cause.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
rjyokm
Posts: 1
Joined: Tue Apr 16, 2013 3:35 am

Re: Is Scorecast site down???

Post by rjyokm » Tue Apr 16, 2013 3:47 am

This is systemic. Same here as of the time of this post and I'm in Virginia.
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mtcook
Posts: 22
Joined: Fri Feb 26, 2010 1:00 pm

Re: Is Scorecast site down???

Post by mtcook » Tue Apr 16, 2013 4:59 am

I am experiencing the same issue. When I enter my username and password, it says that "Login required". I am 100% certain that my credentials are correct. Thanks, Mark Cook
$tinky
Posts: 45
Joined: Wed Feb 20, 2013 3:08 pm

Re: Is Scorecast site down???

Post by $tinky » Tue Apr 16, 2013 5:27 am

Yes I'm unable to login from birmingham Al. Same issue says Login required. This is the first time this has happened to me.
plivengood
Posts: 141
Joined: Thu Aug 20, 2009 3:09 pm

Re: Is Scorecast site down???

Post by plivengood » Tue Apr 16, 2013 5:29 am

I am having the same issue in Seattle, on a Comcast/Xfinity Internet connection. I have tried multiple times to login to my admin site, taking special care to make sure I am making no typographical errors in entering my customer ID number or password, and all I get is the red "login required" message. I need a MaxPreps export file, and am pretty sure people will start bugging me with questions about why I haven't uploaded already pretty soon....
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