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Cannot Discover Sport Ngin Leauge Schedule/Upcoming Games

Posted: Sat Sep 07, 2013 6:03 am
by lncdad
I just downloaded the Baseball app - have been asked to score for a team. When I attempt to discover, I can see the league name but cannot discover the schedule/games - message is "No upcoming games found".

The league is Frisco Baseball and Softball Association, using Sport Ngin. The Sport Ngin app loads the schedules without a problem.

If I cannot use the app for his league, how do I get a refund for the app download?

Re: Cannot Discover Sport Ngin Leauge Schedule/Upcoming Games

Posted: Sat Sep 07, 2013 7:51 am
by FTMSupport
Maybe the games are more than 3 days out? The Discover option only shows games coming up in the next 3 days.

Re: Cannot Discover Sport Ngin Leauge Schedule/Upcoming Games

Posted: Sat Sep 07, 2013 7:52 am
by lncdad
The game is today.

Thanks.

Re: Cannot Discover Sport Ngin Leauge Schedule/Upcoming Games

Posted: Sat Sep 07, 2013 8:29 am
by FTMSupport
If you can email us at support@iscoresports.com with the information you use to log in, we can try the API calls we use on the back end to see why data is not showing up.

Re: Cannot Discover Sport Ngin Leauge Schedule/Upcoming Games

Posted: Wed Mar 12, 2014 4:18 am
by Calicogeorge
I am having the same problem. I am able to discover teams on sports ngin but not games.

Re: Cannot Discover Sport Ngin Leauge Schedule/Upcoming Games

Posted: Thu Mar 20, 2014 8:42 am
by jgubman
Having the same problem. I tried to email atbsupport@iscoresports.com but the email bounced.

Please help!!

Re: Cannot Discover Sport Ngin Leauge Schedule/Upcoming Games

Posted: Thu Mar 20, 2014 9:03 am
by FTMSupport
Actually the email is just support@iscoresports.com . We are not sure how the "atb" got in our original message above. We are going to edit that.

Also note this article in the iScore FAQ about using Sport Ngin:

http://iscoresports.com/baseball/kb/faq ... rtngin.php