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can't move batter line-up around

Posted: Sun Sep 28, 2014 2:23 pm
by amfrost1
During the fall the team rosters tend to be larger than normal and we typically bat everyone. When I get around batter 16 I lose my ability to move the line up around (the lines on the right disappear) and have to delete and add the player when it's time for them to bat or I have to completely shut down my device and reboot but it usually happens again. Anyone else having this problem?

Re: can't move batter line-up around

Posted: Sun Sep 28, 2014 5:26 pm
by OhioTex
Not had this problem...

To help is reproduce .. On android or iOS?

Re: can't move batter line-up around

Posted: Mon Sep 29, 2014 4:11 am
by chriso17
This was a major headache for me this weekend. I think it's an iOS 8 issue. And it didn't just happen after 16 batters to me. It happens randomly with batters all over the line up.

Re: can't move batter line-up around

Posted: Mon Sep 29, 2014 11:40 am
by OhioTex
The developers submitted an iOS8 update many moons ago and still awaiting Apple review/approval

viewtopic.php?f=6&t=9926

Re: can't move batter line-up around

Posted: Mon Sep 29, 2014 1:46 pm
by FTMSupport
We have not seen this issue, but if you have a specific set of steps that can cause it with your data, please do an Options -> Export and email your customer ID to support@iscoresports.com along with the specific steps to reproduce an issue, and we will take a look.

Please also include in the email the exact type of device and OS version so we can try and reproduce on the same type of device.

Re: can't move batter line-up around

Posted: Mon Sep 29, 2014 7:25 pm
by mprusak
Had this problem this past weekend as well. Was only happening on one player. My work around was to drag the other players around this one.

iPad 4 on ios8.

I'll see if I can reproduce or at least see if it happens again this weekend.

Re: can't move batter line-up around

Posted: Mon Sep 29, 2014 9:00 pm
by FTMSupport
We have been able to reproduce this and have found that it is a known bug in iOS8. We have come up with a workaround that will be included in the next updates for each of the sports (they all have an update already in the queue awaiting Apple's approval, so it will be the update after that).

Re: can't move batter line-up around

Posted: Wed Oct 01, 2014 2:02 am
by Kasouthbury
After the update just posted the bug with the handle is still there on my iPad using 8.02

Re: can't move batter line-up around

Posted: Wed Oct 01, 2014 2:58 am
by team mom
Per FTM's response above, the fix is in the next update.

Re: can't move batter line-up around

Posted: Fri Oct 03, 2014 3:54 am
by Sparticus
I had the same issue last night. (After updating). Some players on the roster, line-up were unable to move up or down. There was no "side" bars on the right of the players.