Android crashing when assigning a courtesy runner

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hupiper
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Joined: Sat Jul 26, 2014 5:39 pm

Android crashing when assigning a courtesy runner

Post by hupiper » Sat Jul 26, 2014 5:48 pm

iScore is crashing when I try to assign a courtesy runner. I am using an HP Slate 7 plus. Android version 4.2.2. iScore version v4.44.224. Happens every time. I have been able to do it before, so this looks like some kind of corruption problem.
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FTMSupport
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Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Android crashing when assigning a courtesy runner

Post by FTMSupport » Sat Jul 26, 2014 9:35 pm

Just did a courtesy runner as a test on an Android device here and it succeeded with no issues. Can you do an Options -> Export and email us at support@iscoresports.com with your customer ID (found on Options screen), and which game/player you are trying to do a courtesy runner for and we will try and reproduce the crash using your data? Exact steps to cause the crash with your data may help us identify it. Thank you.
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