Whats happening? All players, games everything is gone. I tried to import and still nothing.
Any ideas?
updated to 2.0 and ALL my data is gone
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adammichael
- Posts: 4
- Joined: Tue Aug 25, 2009 5:02 pm
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FTMSupport
- Site Admin
- Posts: 13193
- Joined: Sat Mar 28, 2009 7:25 pm
Re: updated to 2.0 and ALL my data is gone
This should not happen. We have tested updates quite extensively. The only way we can think of that this can happen is if you delete version 1.65 before installing version 2.0. Deleting iScore (or any iPhone application) will delete all associated data. Just running an update leaves existing data intact.
What steps did you take when doing the upgrade? If you can email us directly at support@fasterthanmonkeys.com" onclick="window.open(this.href);return false, and let us know your customer ID (bottom left of Options menu), we can see if there is anything on our servers that can help you out.
Please let us know the exact steps you took when upgrading.
Thank you.
What steps did you take when doing the upgrade? If you can email us directly at support@fasterthanmonkeys.com" onclick="window.open(this.href);return false, and let us know your customer ID (bottom left of Options menu), we can see if there is anything on our servers that can help you out.
Please let us know the exact steps you took when upgrading.
Thank you.