Can't login to Admin website

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kekoa
Posts: 5
Joined: Fri Mar 28, 2014 10:40 am

Can't login to Admin website

Post by kekoa » Fri Mar 28, 2014 11:38 am

I've logged in many times to download code to use at maxpreps. Today i can't log in - response is: Invalid user and/or password! - tried resetting password, changing password, all to no avail. I am able to export from my iphone to the site (export to the iScore application servers) Please advise - I need to upload 2 games to maxpreps.

admin website URL - http://my.iscorecentral.com" onclick="window.open(this.href);return false;

thanks,
Tux
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Can't login to Admin website

Post by FTMSupport » Fri Mar 28, 2014 4:27 pm

We just tried with one of our accounts and it worked fine. If you want to email your customer ID that you are exporting from and trying to log in with to support@iscoresports.com, we can take a look at your data to see what we find.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
kekoa
Posts: 5
Joined: Fri Mar 28, 2014 10:40 am

Re: Can't login to Admin website

Post by kekoa » Fri Mar 28, 2014 4:44 pm

Just sent email. Awaiting your response. Thanks. Tux
kekoa
Posts: 5
Joined: Fri Mar 28, 2014 10:40 am

Re: Can't login to Admin website

Post by kekoa » Fri Mar 28, 2014 10:37 pm

Solution was emailed from iScore. My id started with a bunch of F's. It works now, thanks.

EDIT BY FTMSUPPORT: If you have an ID that starts with FFFFFFF, please email us at support@iscoresports.com for a fix.
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