Game from today disappeared from iPhone

[John Pelafigue]

I scored a 4 inning game ending because of Mercy Rule, and reviewed the Pitch by Pitch at home for some thirty minutes. Then imported a MLB game and noticed the 4 inning game no longer on my iPhone. Following instructions in the Manual for such a contingency reveals "No New Games". So.

[FTMSupport]

Try going to League Manager and make sure the ALL league is ON. Then go to game manager and see if your game is there. If you turn off the league your game is in, it will not be visible in Game Manager.

When you say you "imported a MLB game", what do you mean? Are you saying you used the Discover option? This would not erase anything on your device.

[John Pelafigue]

League Mgr is ALL on. The game is showing in Game Manager, but no data; all boxes are blank. Discover Option asks if you want to import to device, so that's what I do. I'm not saying it was a cause of erasure, I just wanted to recount my actions.

[FTMSupport]

The only thing that would overwrite data on your device would be doing an Options -> Import, and there is a big warning and confirmation about doing it so it is very hard to do it accidentally. If you can send a private message with your customer ID (found on Options screen), we can take a look at your data to see what we find.

[John Pelafigue]

Yes, I agree; that was definitely not the case with today's game, however. But I was able to Import the missing game and the one from Thurs, so thanks a million.

[OhioTex]

Did you get resolved, I could not tell by your response . If so great

( I was going to suggest, make sure ALL LEAGUE is on....them re Check game manager. People frequently turn off leagues on accident and that hides a game. The ALL LEAGUE on makes sure all games on device visible.

The second comment I was going to say
OPTION >DATA SHARE > GET FROM WEB DATA BASE is different than OPTION> IMPORT . Option > import over writes you whole device. Data share can bring in a single game ,


You said you were able to "IMPORT" missing game

[John Pelafigue]

I was indeed able to get my games back on my device. Thanks.

[OhioTex]

Are you talking about in the
Scoreing app (green app icon)
Or the central viewe (blue app icon)

In the scoring app. Games are not removed/Deleated without double confirmation
Under league manager make sure the ALL LEAGUE is enabled then check Game manager

The scorer can remove a game from central viewer any time the want..by deleateing the iscorecast link from the game info screen