Players missing from Player Manager

[RCBRGoose]

Hi, I am missing my team's players when I go into Player Manager. When I go into Team Manager, the players are all on the team roster, and I can see a player card for each player. But none of them are showing up in Player Manager. All teams are in the default league and the filter is set to All in league Manager. Players from the other teams in each game I've scored do show up in Player Manager, just not the players from my own team. What am I missing or doing wrong? I use iscore for iOS on an IPad. Thank you.

[FTMSupport]

There are really only two things that can cause this... one is leagues - make sure the ALL league is ON in League Manager (it sounds like you may have done this). The other would be deleting players. See this link for information on how to un-delete players: http://iscoresports.com/baseball/kb/faq ... delete.php

[RCBRGoose]

Thank you very much for the response. I double checked the league manager and the ALL setting is on. I then checked the admin website for deleted players to undelete and there aren't any there. Any other thoughts? I have the games and teams in just the Default league. Do I need to create a league and assign everything to that? I'm not sure why that would make a difference since I'm already getting all players but my team from the Default league, but not sure what else to possibly try....

Thanks!

[FTMSupport]

If you can do an Options -> Export and email your customer ID to support@iscoresports.com, we can take a look at your data.