Email seems to be down again

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danmcc
Posts: 834
Joined: Thu Oct 22, 2009 5:43 am
Location: Charlotte, NC

Email seems to be down again

Post by danmcc » Sat Apr 17, 2010 4:26 pm

8:25 PM est, 4/17

Can't send stats.
Mophab
Posts: 2
Joined: Sun Apr 11, 2010 4:56 pm

Re: Email seems to be down again

Post by Mophab » Sat Apr 17, 2010 4:29 pm

I have the same problem.
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FTMSupport
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Joined: Sat Mar 28, 2009 7:25 pm

Re: Email seems to be down again

Post by FTMSupport » Sat Apr 17, 2010 6:16 pm

We have just been informed by our hosting provider GoDaddy that our "Unlimited" hosting plan actually has a limit of 1000 emails a day and that limit has been reached today. We are actively working to move our hosting to a new system. We apologize for this inconvenience and thank you for your patience in this matter.

Sincerely,
Faster Than Monkeys
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
danmcc
Posts: 834
Joined: Thu Oct 22, 2009 5:43 am
Location: Charlotte, NC

Re: Email seems to be down again

Post by danmcc » Sat Apr 17, 2010 6:21 pm

seems to be working now, I guess the weekends are big email days.

Thanks.
danmcc
Posts: 834
Joined: Thu Oct 22, 2009 5:43 am
Location: Charlotte, NC

Re: Email seems to be down again

Post by danmcc » Sun Apr 18, 2010 1:30 pm

Down Again, 5:30 est, 4/18
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FTMSupport
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Re: Email seems to be down again

Post by FTMSupport » Sun Apr 18, 2010 1:50 pm

We are working on getting beyond the limit GoDaddy has set, and hope to have something up very soon to finally end this issue once and for all. We are also looking into alternate service providers as capping an "unlimited" plan is not acceptable. We will report back to the forum when we have the failover up and running.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Email seems to be down again

Post by FTMSupport » Sun Apr 18, 2010 4:14 pm

UPDATE:

We now have a failover email system in place. We hope this puts the email issues to rest. If anyone gets an Unsuccessful message after 4/18/2010 at about 5:15pm Pacific Time, please let us know. We will be monitoring the system closely as well.

Thank you to everyone for your patience while we worked through this issue.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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