Problem with data sharing

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Ritzyx
Posts: 2
Joined: Wed Feb 17, 2010 10:08 pm

Problem with data sharing

Post by Ritzyx » Tue Apr 27, 2010 9:13 pm

I am trying to share data with another scorekeeper in my league. He has provided me his ID and password. When I input his info it says no games he has many games scordatura in his itouch and he has perfomed and export from his device. Why arent his games showing up on my itouch?
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FTMSupport
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Joined: Sat Mar 28, 2009 7:25 pm

Re: Problem with data sharing

Post by FTMSupport » Tue Apr 27, 2010 9:20 pm

If you can email us directly at support@iscorecentral.com with the info for your device, and the remote device, we can take a look.
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http://iscoresports.com/baseball/training.php#docs
Ritzyx
Posts: 2
Joined: Wed Feb 17, 2010 10:08 pm

Re: Problem with data sharing

Post by Ritzyx » Wed Apr 28, 2010 6:24 am

I just sent you an email with the usenames and passwords for each device. Could you email me your findings to [xxxxxx - removed by FTM so spam bots don't pick out an email address]

thanks
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Problem with data sharing

Post by FTMSupport » Wed Apr 28, 2010 6:57 am

We responded already. The issue was the use of carriage returns in the Notes for the teams. We fixed our data sharing to handle this siutation, and you should now be able to import from that device.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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