Newbe - all my data is erased?

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TON
Posts: 3
Joined: Sun May 02, 2010 7:35 am

Newbe - all my data is erased?

Post by TON » Sun May 02, 2010 7:40 am

set up two teams last night after downloading app and started a practice game. this morning it is all gone?!
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OhioTex
Posts: 5501
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: Newbe - all my data is erased?

Post by OhioTex » Sun May 02, 2010 9:09 am

my first tip, check league manager, ensure that "all leagues" is on. sometimes new users assign teams/games/plaers to leagues and if that league is not enabled/on in league manager, they will appear to disapear. Enable all leagues and your data should be there.
TON
Posts: 3
Joined: Sun May 02, 2010 7:35 am

Re: Newbe - all my data is erased?

Post by TON » Sun May 02, 2010 5:19 pm

thanks that did it!!
TON
Posts: 3
Joined: Sun May 02, 2010 7:35 am

Re: Newbe - all my data is erased?

Post by TON » Mon May 03, 2010 7:45 am

Newbe again -- i set up a personal website - looked at it last night and now have now idea how to find it again??
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OhioTex
Posts: 5501
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: Newbe - all my data is erased?

Post by OhioTex » Mon May 03, 2010 9:18 am

You can go to http://baseball.iscorecentral.com" onclick="window.open(this.href);return false; and "search" for the team name you created "YOUR_TEAM_NAME"

If you remember "YOUR_TEAM_NAME" .. you can go direct ly to it at one of these 3 URLs
(all point to same place, just which ever name you prefer)

http://baseball.iscorecentral.com/YOUR_TEAM_NAME" onclick="window.open(this.href);return false;
http://iscorebaseball.com/YOUR_TEAM_NAME" onclick="window.open(this.href);return false;
http://iscoresoftball.com/YOUR_TEAM_NAME" onclick="window.open(this.href);return false;


Alternately, or if your search does not work, you can go to your free iscore admin web site at http://my.iscorecentral.com/login.php" onclick="window.open(this.href);return false;, log in, click on team tab, and click view next to your team under the column, Website.

FYI - the Admin Web Site URL and your log in Customer ID and Password are always readily available in your handheld device under OPTIONS > ADMIN WEBSITE
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OhioTex
Posts: 5501
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: Newbe - all my data is erased?

Post by OhioTex » Mon May 03, 2010 9:31 am

A tip for new users... periodically Export your Data (Options > Export)

It is a good habit to this, before you upgrade version, after you score a game, and after you create new teams, rosters, etc.... by doing this you will
1) send your data to FTM server as a backup (if you ever loose your device, FTM can help recover it to a new unit),
2) you will update the underlying data on your free Admin Web site, and
3) if you have a team web site, it will refresh the underlying data there also.
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