All info lost. . .Team, game, & stat data

DGilmer23 · Post by **DGilmer23** » Sun May 23, 2010 4:42 pm

I have input our team numerous times this season . . . After I exit application and go back, the team is gone along with all game scoring info and stats. Accidentally exited out of app in middle of game today, and game was no where to be found when I went right back in. Lost all of the current game data.

Love this app but I am getting very frustrated with all of the "kinks." Any help would be greatly appreciated. Thanks!

Post by **FTMSupport** » Sun May 23, 2010 4:55 pm

If you can export your database to us (Opitons->Export), and email us your customer ID (bottom left of Options menu) to support@iscorecentral.com, we can take a look at your database. The vast majority of the time, users have turned off the "All" league in League Manager, and that is why they are unable to see their data. To check this, go to League Manager, and make sure there is a checkmark next to the "All" league.

We have never had a user actually lose data from existing the app. If you are having any other "kinks", we would love to hear about them. Thank you.

Post by **FTMSupport** » Mon May 24, 2010 9:23 am

For those following this thread, user did not have any Leagues turned on.

All info lost. . .Team, game, & stat data

All info lost. . .Team, game, & stat data

Re: All info lost. . .Team, game, & stat data

Re: All info lost. . .Team, game, & stat data